Privacy Policy

Last updated: June 14, 2025

1. Introduction

MurciaGuru ("we," "our," or "us") operates this website to provide real estate services in Murcia, Spain. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

2. Information We Collect

2.1 Information You Provide

We only collect personal information when you voluntarily provide it to us through:

• Contact Forms: Your name, email address, and message when you contact us
• Email Communications: Information you include when emailing us directly

2.2 Automatically Collected Information

We collect minimal technical information to operate our website:

• Server Logs: IP address, browser type, pages visited, and access times (automatically deleted after 30 days)
• No Cookies: We do not use tracking cookies or analytics services
• No Third-Party Scripts: We do not load any third-party tracking or advertising scripts

3. How We Use Your Information

We use the information we collect solely for:

• Responding to your inquiries about properties or our services
• Providing the real estate information and services you request
• Maintaining and improving our website functionality
• Complying with legal obligations

4. Information Sharing

We do not sell, rent, or share your personal information with third parties. Your information may only be disclosed in the following limited circumstances:

• When required by law or legal process
• To protect our rights, property, or safety, or that of others
• With your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure server infrastructure
• Limited access to personal information on a need-to-know basis
• Regular security updates and monitoring

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected:

• Contact inquiries: Deleted after 2 years or when you request deletion
• Server logs: Automatically deleted after 30 days
• Email communications: Retained as long as relevant to our business relationship

7. Your Rights (EU Residents)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate personal information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data in a machine-readable format
• Object: Object to processing of your personal information
• Restrict: Request restriction of processing your personal information

To exercise any of these rights, please contact us using the information provided below.

8. International Transfers

Your personal information is processed and stored within the European Union. We do not transfer personal information outside the EU unless necessary and with appropriate safeguards in place.

9. Children's Privacy

Our website is not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided personal information to us, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this policy. We encourage you to review this policy periodically.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: